PainMed Interventional Pain Management (“PainMed,” “we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website and patients who use our services. This Privacy Policy explains how we collect, use, and protect information gathered through our website located at this domain.

This Privacy Policy applies to website usage only. For information about how we handle your protected health information (PHI) as a patient, please refer to our HIPAA Notice of Privacy Practices.

1. Information We Collect

Information You Provide Voluntarily

When you contact us through our website forms, you may provide:

• Name, phone number, and email address
• Information about your injury or medical condition (for referral and appointment request forms)
• Provider contact information
• Any other information you choose to include in a message

Information Collected Automatically

When you visit our website, we may automatically collect basic technical information such as your IP address, browser type, pages visited, and time spent on the site. This information is used to improve our website and is not used to identify you personally.

2. How We Use Your Information

Information you provide through our website forms is used solely to:

• Respond to your inquiry or referral request
• Schedule appointments
• Follow up on records requests
• Communicate with referring providers regarding patient care coordination

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Medical Information

Any health or medical information you submit through this website will be treated with the highest level of confidentiality. Once you become a patient of PainMed, your health information is governed by our HIPAA Notice of Privacy Practices, applicable federal law (HIPAA), and Florida state law.

4. Cookies and Tracking

Our website may use cookies — small data files stored on your device — to improve website functionality and user experience. You may disable cookies in your browser settings, though this may affect certain website features.

We may use analytics tools (such as Google Analytics) to understand how visitors use our website. These tools collect anonymized data and do not identify individual users.

5. Third-Party Links

Our website may contain links to external websites such as Google Maps or review platforms. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external sites you visit.

6. Data Security

We take reasonable technical and administrative steps to protect the information you submit through our website. However, no method of transmission over the internet is 100% secure. For sensitive medical information, please contact our office directly by phone rather than submitting it through a web form.

7. Children’s Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us immediately.

8. Your Rights

You may contact us at any time to:

• Request information about the personal data we have collected from you
• Request correction or deletion of your information
• Opt out of any future communications

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: